Most helpful review

Fraudulent buyer

Depop - Fraudulent buyer
Depop - Fraudulent buyer
Depop - Fraudulent buyer
Depop - Fraudulent buyer
Depop - Fraudulent buyer
Depop - Fraudulent buyer
Customer stole an item at me open a dispute saying I never posted the item.I had told her prior that I was extremely ill with shingles and couldnt leave my house to post however for a family member to post as soon as the issue was raised and it was sent first class.Depop has been useless telling me to deal with it myself between me the seller and her the buyer. Ive since seen her wearing my outfit she claimed she never received and accepted the refund for. Nothing has been done and you have allowed someone to steal when I was extremely sick!i have sent several emails of evidence and not received anything back I will be reporting this to the police if its not dealt with!

User's recommendation: Don’t use this app!

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ID
#3689852 Review #3689852 is a subjective opinion of poster.
Location
Wimbledon, England
Loss
$30
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

No pay

Depop - No pay
They haven't paid me since over a month. They keep giving me the run around. Add this add that, I added it all n still nada, 0 , zip!!
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ID
#3838540 Review #3838540 is a subjective opinion of poster.
Location
Austin, Texas

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Verified Reviewer
New Reviewer

Shipping

Depop - Shipping
I made a sale on July 3rd 2022,it is now August 9,2022. I've messaged depop twice n still my payment is on hold in the depop account instead of in my bank account. I don't plan to buy anything n need this money. They keep giving me the run around to add this n add that. I had NO PROBLEMS getting paid before this last stupid update. It's very annoying n this is the reason which is why depop is my last resort in selling.

User's recommendation: Be careful how you set up.

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ID
#3838527 Review #3838527 is a subjective opinion of poster.
Pros
  • Make some sales
Cons
  • Poor customer service
  • Serious technical issues
  • No customer service
Loss
$17
Preferred solution
My well deserved money!!

I've been scammed

i bought a pair of shorts and i payed and the girl hasnt shipped them out or responded to me. i bought them about 2 months ago or more.
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ID
#3836755 Review #3836755 is a subjective opinion of poster.
Location
New Baltimore, Michigan
New Reviewer

Depop owes me $50

Like other consumers have mentioned, I am not getting paid the money I've earned through this service. I have contacted customer service FOUR times, and got the same automated message every time. I can't even get a real person to address my questions. My account is fully verified with ID, there is zero reason why my funds should be withheld. I sold my personal items and have yet to receive any payment, so of course I feel cheated. So not fair.

User's recommendation: Try ThredUp or Poshmark, don't even bother with this app.

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ID
#3834187 Review #3834187 is a subjective opinion of poster.
Cons
  • Horrible customer service
  • No way to speak with a human being if you have a problem
Preferred solution
Deliver product or service ordered

Unusual transaction

Yes there is still a problem. I don't have and never have had account with them but they have deducted money via PayPal. However I don't seem to be able to speak to a human being!!!

User's recommendation: Depop should have a customer service number.

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ID
#3833718 Review #3833718 is a subjective opinion of poster.
Location
Waterlooville, England

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Verified Reviewer
New Reviewer

Resolved: I have not received my order

Depop - I have not received my order
Update by user Aug 05, 2022

Company fixed the issue and I have been provided with product or service ordered.

Original review posted by user Aug 05, 2022
Sellers is not sending my order I don't no what is wrong please contact the sender he is not responding to me
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Resolved
ID
#3827175 Review #3827175 is a subjective opinion of poster.
Location
Wembley, England
Loss
$78
Preferred solution
Deliver product or service ordered

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Verified Reviewer
New Reviewer

I have not received my order

Depop - I have not received my order
Seller is not sending I have not received the item I don't no what is happening to my order please thank
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ID
#3827155 Review #3827155 is a subjective opinion of poster.
Location
Wembley, England
Loss
$78
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Got charged a depop fee i did not do

Got charged a depop fee i did not do
hi, yesterday i got charged a depop fee of 263.80 euros. There has obviously been a mistake please solve this issue.
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ID
#3826413 Review #3826413 is a subjective opinion of poster.
Cons
  • Ignore customers
Loss
$264
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Got charged a depop fee i did not do - i request a refund please

hi, yesterday i got charged a depop fee of 263.80 euros. There has obviously been a mistake and i need this issue to be solved. thank you in advance.
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ID
#3826407 Review #3826407 is a subjective opinion of poster.
Location
Athens, Attica

They need more staff

i feel bad for them they clearly need more staff in the customer service department. takes forever to reach out to you. bad management
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ID
#3815815 Review #3815815 is a subjective opinion of poster.
Location
Toronto, Ontario

Money issues

Depop - Money issues
I still haven't received my money from PayPal, and it's been over 3 weeks like I'm what's going on??
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ID
#3807111 Review #3807111 is a subjective opinion of poster.
Location
Athens, Georgia
New Reviewer

Costumer service

Depop - Costumer service
Depop - Costumer service
Depop - Costumer service
Depop - Costumer service
Depop - Costumer service
Depop - Costumer service
I recently bought a pair of Adidas Forums on depop and after i gave the seller the money it's been around 3 weeks now and I'm not hearing from the seller so I would like to get my money refunded
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ID
#3804876 Review #3804876 is a subjective opinion of poster.
Loss
$55
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Can’t get in contact with depop

Can’t get in contact with depop
My daughter accidentally pressed the refund button plz I need my payment back because I have sent the item which cost me £25 delivery charge

User's recommendation: It’s ok.

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ID
#3795283 Review #3795283 is a subjective opinion of poster.
Loss
$95
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

No payment received

Depop - No payment received
My daughter had my phone and she accidentally pressed the refund button but I have posted the item which cost me £25 delivery charge plz I need my payment

User's recommendation: Yeah good.

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ID
#3795205 Review #3795205 is a subjective opinion of poster.
Location
Birmingham, England
Loss
$95
Preferred solution
Let the company propose a solution

Wrongly charged

I have been charged for two purchases I didn't make , I need someone to contact me,to get this resolved
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ID
#3790461 Review #3790461 is a subjective opinion of poster.
Location
Gladewater, Texas

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